Vacancy Details

Bonegilla Migrant Experience Visitor Services Officer

  • 7 hours a week - Part-time - Permanent role working on Sundays
  • Hourly rate starting at $35.60 per hour plus allowance and superannuation

At Bonegilla Migrant Experience, you’ll assist in the management of a heritage-listed site rich in migrant history. Located in a picturesque rural setting only 15 minutes from Wodonga’s CBD, this key tourism destination offers the chance to share in the stories of our past while contributing to the cultural and historical legacy of the region.

Wodonga Council is committed to fostering a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, appreciated, and encouraged. We encourage applications from individuals of diverse backgrounds, including the Aboriginal and Torres Strait Islander community, people with diverse gender identities and sexualities, individuals with disabilities, and people of all ages, cultures, and ethnic backgrounds. We welcome applications from veterans. If you wish to discuss your application, please contact hr@wodonga.vic.gov.au.

What we offer

Career development

At Wodonga Council, we offer continuous learning, mentorship, and professional growth opportunities. Whether you’re looking to expand your skills or advance your career, we support your development every step of the way.

Leave entitlements

Our organisation values work-life balance and offers generous and flexible leave entitlements. We understand that access to time away from work when needed will optimise time spent in the office.

Flexible work options (where applicable)

Enjoy flexible working arrangements that support your work-life balance, including adaptable hours and remote working opportunities.

Location – onsite

This role requires you to be onsite during working hours.

EAP, fitness program, health and wellbeing initiatives

Join our team and take advantage of Fitness Passport, the Employee Assistance Program, and a range of health and well-being initiatives designed to support your physical and mental wellness.

The role

The Bonegilla Migrant Experience Visitor Services Officer is based in the site’s Welcome Centre. The role provides friendly and informative customer service, oversees the memorial plaque project, manages opening and closing procedures, sells merchandise, and assists with events and activities.

Key selling points

  • Engaging visitor experience role
  • Strong customer service focus
  • Work for a values-driven organisation

Key aspects of the role

  • Provide high-quality customer service to visitors.
  • Oversee the memorial plaque project, including processing applications, plaque production, and installation.
  • Provide on-the-job training to maintain safe and efficient operations.
  • Work closely with Bonegilla Migrant Experience staff to support daily operations.
  • Work independently while also contributing to team objectives.

Key Selection Criteria

Our ideal candidate will demonstrate:

  • Experience in providing high-quality customer service.
  • Ability to work independently and as part of a team.
  • Experience working within systems and procedures.
  • Strong administrative focus, attention to detail, and IT competency.

How to Apply

Visit our website www.wodonga.vic.gov.au/careers and click “apply” to begin your application.

Applicants will be required to:

  • Complete an online form and address the key selection criteria.
  • Upload a brief cover letter.
  • Upload a current resume.

Prior to commencement, the successful applicant must provide:

  • A recent National Police Check (less than 3 months old).
  • A current driver’s licence.
  • Any other mandatory requirements outlined in the position description (e.g., first aid, CPR, WWCC, forklift).
  • Completion of a pre-employment functional assessment (paid for by the council) may be required.
  • If applicable, evidence regarding the right to work in Australia.

Enquiries

Team Leader Bonegilla Migrant Experience - Kate Kelly – 0468 550 566 | kkelly@wodonga.vic.gov.au

Applications close 11:59 pm, Monday, March 24, 2025, or until the position is filled.

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